Tag Archives: Customer Service
Sometimes
Sometimes it’s the Little things like Lending a Friendly Hand In the Self Storage Industry you never know who will walk in the door to rent a storage unit and for what purpose they are renting it for. Here at … Continue reading
They Often Come Back
Well it is that time of the week, time for me to put fingers to keyboard and share with you something about the Self Storage Business. Did I ever tell you what prompted me to be a part of the … Continue reading
You can always change your mind
Wednesday was going by at a snail’s pace. I finished all of my reports. The entire facility had been swept, the flowers were watered, and looking pretty good. The office was ship shape, and I had basically run out of … Continue reading
A Top For Every Kettle
I just got off the phone with a tenant who called and mentioned that they had been re-organizing their unit, and it seems that their unit now had a lot more room. I asked, what has changed? She said that … Continue reading
Showing our tenants how we care
When a prospective tenant comes into the facility to inquire about rates, availability of the size they need, etc., you can sometimes sense the nervousness or the stress they might be experiencing. Sometimes the need to rent a storage unit … Continue reading