Tag Archives: Customer Service
You Catch More Flies with Honey than With Vinegar
The saying “You Catch More Flies with Honey than With Vinegar” may be an old adage but it still applies in today’s self storage market!! It is all about that first impression and we only get one time to do … Continue reading
Sometimes
Sometimes it’s the Little things like Lending a Friendly Hand In the Self Storage Industry you never know who will walk in the door to rent a storage unit and for what purpose they are renting it for. Here at … Continue reading
They Often Come Back
Well it is that time of the week, time for me to put fingers to keyboard and share with you something about the Self Storage Business. Did I ever tell you what prompted me to be a part of the … Continue reading
You can always change your mind
Wednesday was going by at a snail’s pace. I finished all of my reports. The entire facility had been swept, the flowers were watered, and looking pretty good. The office was ship shape, and I had basically run out of … Continue reading
A Top For Every Kettle
I just got off the phone with a tenant who called and mentioned that they had been re-organizing their unit, and it seems that their unit now had a lot more room. I asked, what has changed? She said that … Continue reading
